Payment Operations Specialist

14 hours ago

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Flywire

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Flywire is a global payments company specializing in cross-border transactions for various industries such as education, healthcare, and travel. It offers a next-generation payments platform and a proprietary global payment network, enabling clients to handle payments in multiple currencies across over 240 countries and territories. With vertical-specific software solutions, Flywire addresses the unique needs of its clients, integrating seamlessly into existing workflows. Their solutions include invoicing, payment management dashboards, and customer communication tools, all backed by a robust customer support team and geographical reach. Additionally, Flywire partners with key industry players, enhancing its offerings and providing secure, efficient transaction handling for international educational institutions, healthcare providers, and travel operators.

B2B • Global Payments • Financial Services • Universities • Higher Education

1001 - 5000 employees

💸 Finance

💳 Fintech

💰 $60M Series F on 2021-03

📋 Description

• Ensure daily processing deliverables of the Americas are consistently met • Deliver an exceptional service to all payers and beneficiaries • Ensure all payment related enquiries are resolved meeting agreed SLAs • Understand the importance of strong financial controls and implement processes that are efficient and compliant with our internal policies • Use of data to measure team performance and facilitate the decision making process

🎯 Requirements

• 3+ years experience in payments industry, finance or banking operations • Deadline focussed with strong organizational skills and exceptional attention to detail • Fluent English, written and spoken, other languages are a plus • Possess a willingness and eagerness to learn • Ability to work independently in a fast-paced environment • Excellent analytical and computer skills including proficiency in Excel and other online tools (Google Apps, etc.) • Passion for problem solving and helping customers • Highly effective communication skills • A positive, can-do attitude motivated to drive ongoing, continuous improvement

🏖️ Benefits

• Competitive compensation, including Restricted Stock Units • Employee Stock Purchase Plan (ESPP) • Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams) • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates • Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days! • Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)