Client Onboarding Specialist

December 9

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Foley

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Drug & Alcohol Testing • Employee Background Checks • Employee Monitoring • Social Media & Digital Activity Screens • Transportation Factoring

201 - 500 employees

Founded 2000

🚗 Transport

📋 Compliance

🎯 Recruitment

Description

• Foley is looking for a committed Client Onboarding Specialist to connect with our clients and steer them through a hassle-free onboarding experience. • Build relationships, grant web portal access, deliver demos, manage expectations, and provide tech support. • We’re after a customer-focused problem solver with stellar relationship management skills. • Protect company and customer information according to our policies.

Requirements

• Bilingual English and Spanish • Remote experience preferred • Bachelor’s Degree or equivalent experience. • 1-3 years of customer service experience is required. • Proficiency in Microsoft Word, Excel, and Outlook is essential. • Demonstrated ability to tailor client-focused solutions to meet individual needs. • Proven capability to manage multiple projects simultaneously, with meticulous attention to detail. • Self-motivated with a track record of success in a results-driven environment. • Strong prioritization skills. • Exceptional critical thinking and problem-solving capabilities. • Impeccable attention to detail and commitment to meeting deadlines.

Benefits

• Compensation $18-$18.75 • Opportunities for professional growth • A supportive work environment that values ideas over egos • Comprehensive health • Dental • Vision • Generous vacation time • Sick time • Personal time • 401K plan with a match