Onboarding Specialist

November 14

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Boulevard

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vertical software • experience economy • scheduling • online scheduling • software

201 - 500 employees

☁️ SaaS

💄 Beauty

🧘 Wellness

Description

• Boulevard offers a client experience platform for self-care businesses. • Onboarding Specialists manage customer relationships from sale to adoption. • Deliver premium customer service during onboarding.

Requirements

• 1-3 years of experience in tech support, training, operations or customer success. • Technical aptitude for learning Boulevard's technology platform. • Organization and planning skills. • High emotional intelligence for complex interactions. • A passion for customer service. • Bonus points for prior SaaS and Salesforce experience.

Benefits

• 401(k) match plus dental, medical, vision, and life insurance. • Flexible vacation day policy. • Fully remote work with a work from home stipend. • Family planning resources and specialized support programs. • Equity opportunities. • Boulevard Bucks Learning and Development program.