Desktop Support Engineer
October 20
Description
• Provide technical assistance to clients • Install, upgrade and troubleshoot hardware and software systems • Ensure prompt and accurate customer service • Address user tickets regarding hardware, software and networking • Walk customers through installing applications and peripherals • Conduct remote troubleshooting
Requirements
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role • Hands-on experience with Windows/Linux/Mac OS environments • Working knowledge of office automation products and computer peripherals, like printers and scanners • Knowledge of network security practices and anti-virus programs • Ability to perform remote troubleshooting and provide clear instructions • Excellent problem-solving and multitasking skills • Customer-oriented attitude • BSc in Computer Science or relevant field
Apply NowSimilar Jobs
October 20
Automattic
1001 - 5000
Support Engineer at WordPress VIP providing technical assistance to customers.
October 19
Zimperium
201 - 500
Customer Support Engineer for mobile security solutions at Zimperium.
🇺🇸 United States – Remote
💰 $12M Venture Round on 2018-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🗽 H1B Visa Sponsor