Support Engineer - WordPress VIP
October 20
🇺🇸 United States – Remote
💵 $40k - $75k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🗽 H1B Visa Sponsor
Description
• Support engineers maintain high-touch technical support • Help customers primarily through Zendesk • Handle urgent customer tickets and incidents • Observe and relay chances for platform improvement • Build and update internal and customer-facing documentation
Requirements
• Excellent communication skills • Self-motivated work ethic • Curiosity and a desire to learn • Proficiency in written English • Superb troubleshooting skills • Deep knowledge of WordPress and coding
Benefits
• Open vacation policy • Competitive compensation • Opportunities for professional growth
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