2 days ago
πΊπΈ United States β Remote
π΅ $40k - $75k / year
β° Full Time
π‘ Mid-level
π Senior
π Support Engineer
β’ Support engineers maintain high-touch technical support β’ Help customers primarily through Zendesk β’ Handle urgent customer tickets and incidents β’ Observe and relay chances for platform improvement β’ Build and update internal and customer-facing documentation
β’ Excellent communication skills β’ Self-motivated work ethic β’ Curiosity and a desire to learn β’ Proficiency in written English β’ Superb troubleshooting skills β’ Deep knowledge of WordPress and coding
β’ Open vacation policy β’ Competitive compensation β’ Opportunities for professional growth
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