Technical Support Engineer

October 17, 2024

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Atlan

WebsiteLinkedInAll Job Openings

Data and Analytics • Data • Analytics • Data Catalog • Data Governance

51 - 200 employees

Founded 2020

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

Description

•At Atlan, we’re proud to be the leader in the Forrester Wave: Enterprise Data Catalogs, Q3 2024, and working with the world’s largest organisations to drive innovation and success. •Our growth and impact have created an exciting opportunity for a Technical Support Engineer in the US. •Join Atlan, where we're leading the active metadata management revolution, enabling data teams to unlock insights and drive innovation. •As a Technic Support Engineer, you'll be at the forefront, directly tackling support tickets and guiding our customers to conquer data mountains with confidence.

Requirements

•Experience: 4+ years of: Customer Support, Cloud Support, Technical Support, or Product Support Engineer experience. •Expertise: in data-related domains: data catalogs, governance, quality, observability, etc. •Technical prowess: SQL, REST APIs, Linux/CLI/Terminal, Kubernetes, Cloud technology (AWS, Azure, GCP). •Familiarity with DBT/Snowflake/Databricks, prior experience with data platforms and governance, strong customer relationship building skills. •Good to have the understanding of at least one of the programming languages (PHP, Java, Python).