PEAKE Technology Partners
PEAKE Technology Partners is a company that specializes in providing IT solutions specifically tailored for healthcare organizations, with a strong focus on supporting healthcare excellence. Their services include IT operations and support, cybersecurity and compliance, cloud services, and voice solutions. PEAKE offers strategic technology solutions that empower healthcare practices to innovate, adapt, and grow, while ensuring the highest levels of security and compliance with industry standards like HIPAA. They aim to enhance operational efficiency and patient care by delivering custom, scalable, and reliable IT support for multi-location organizations with complex IT environments in medical specialties. Their mission is to advance healthcare missions by reducing risks, improving efficiency, and creating more positive work environments through technology.
IT Support Technician
September 18, 2024
PEAKE Technology Partners
PEAKE Technology Partners is a company that specializes in providing IT solutions specifically tailored for healthcare organizations, with a strong focus on supporting healthcare excellence. Their services include IT operations and support, cybersecurity and compliance, cloud services, and voice solutions. PEAKE offers strategic technology solutions that empower healthcare practices to innovate, adapt, and grow, while ensuring the highest levels of security and compliance with industry standards like HIPAA. They aim to enhance operational efficiency and patient care by delivering custom, scalable, and reliable IT support for multi-location organizations with complex IT environments in medical specialties. Their mission is to advance healthcare missions by reducing risks, improving efficiency, and creating more positive work environments through technology.
📋 Description
• Remote troubleshooting of software, hardware, and network issues • Improve PEAKE processes and documentation • Resolve escalations from SDTI • Serve in after-hours on-call rotation • Complete quarterly reviews for clients • Collaborate with Technical Account Manager • Perform after-hours maintenance tasks • Assist with project work as assigned
🎯 Requirements
• Excellent customer service skills • Ability to work independently • Understanding of computer hardware • Strong knowledge of Mac and Windows OS • Familiarity with Active Directory and Group Policy • Ability to identify spam and phishing attempts • Knowledge of network troubleshooting • Basic understanding of TCP/IP and security
🏖️ Benefits
• Independent contractor status • Flexible payment methods including PayPal • Year-end bonus
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