Cloud Support Engineer

5 days ago

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Gurobi Optimization

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State-of-the-art mathematical programming solvers • Mixed-integer programming (MILP, MIQP, and MIQCP) problems • Linear programming (LP) problems • Quadratic and quadratically constrained programming (QP and QCP) problems • Optimization models and solutions

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💰 Private Equity Round on 2018-01

Description

• At Gurobi Optimization, we're on a mission! • A mission that focuses on mathematical optimization. We empower our customers to expand their use of mathematical optimization technology in order to make smarter decisions and solve some of the world's toughest and most impactful business problems. • We're looking for passionate, dedicated, innovative game-changers. • As a Cloud Support Engineer, you'll address technical inquiries, offer phone support, assist with product installation, licensing, and architecture setup, troubleshooting issues related to our Cloud and Compute Server products. • Your work will extend beyond support, contributing to enhancing user experience, developing technical resources, showcasing products through presentations at technical conferences and webinars. • Collaboration is vital, working closely with a skilled team, participating in knowledge-sharing sessions, team meetings, and discussions to foster a culture of continuous learning.

Requirements

• Bachelor's degree in Computer Science or equivalent discipline. • Master's degree in Computer Science or equivalent discipline/experience. • Proficient in both written and verbal English. • Proficiency in high-level programming languages like Python, Java, or C++.