Freshworks
Freshworks is a company that provides powerful, easy-to-use software for customer service, IT service management, sales automation, and marketing automation. They offer a range of products, including Freshdesk, Freshservice, Freshsales, Freshchat, and Freshmarketer, all enhanced with artificial intelligence to improve productivity and efficiency. With solutions designed to enhance customer engagement and support IT operations, Freshworks serves over 68,000 businesses worldwide. Their AI-driven platforms, like the Freddy AI Agent, aim to deliver fast, always-on service, making work easier and more efficient for teams across various industries.
Customer Support Software • Helpdesk • Web 2.0 • SaaS • Support Ticket System
5001 - 10000 employees
Founded 2010
☁️ SaaS
🏢 Enterprise
🤖 Artificial Intelligence
💰 $85M Secondary Market on 2020-01
Account Executive - Enterprise
4 days ago
🇨🇦 Canada – Remote
💵 $127.5k - $172.5k / year
⏳ Contract/Temporary
🟠 Senior
🔴 Lead
🧑💼 Account Executive
Freshworks
Freshworks is a company that provides powerful, easy-to-use software for customer service, IT service management, sales automation, and marketing automation. They offer a range of products, including Freshdesk, Freshservice, Freshsales, Freshchat, and Freshmarketer, all enhanced with artificial intelligence to improve productivity and efficiency. With solutions designed to enhance customer engagement and support IT operations, Freshworks serves over 68,000 businesses worldwide. Their AI-driven platforms, like the Freddy AI Agent, aim to deliver fast, always-on service, making work easier and more efficient for teams across various industries.
Customer Support Software • Helpdesk • Web 2.0 • SaaS • Support Ticket System
5001 - 10000 employees
Founded 2010
☁️ SaaS
🏢 Enterprise
🤖 Artificial Intelligence
💰 $85M Secondary Market on 2020-01
📋 Description
• Play a pivotal role in expanding Freshworks’ footprint within the Canada East territory. • Focus on engaging multiple stakeholders across all Customers. • Deliver customized ITSM and EX solutions. • Empower agencies to drive productivity and employee satisfaction through our advanced software. • Thrive in complex, consultative sales processes with high-budget deals and medium-to-long sales cycles.
🎯 Requirements
• 5–8 years of proven success in SaaS enterprise sales, with strong experience in ITSM and EX solution selling. • Prior experience selling to 500-1,000 employee organizations is a strong plus. • Advanced knowledge of SaaS platforms and their role in driving operational efficiency within public sector agencies. • Hands-on experience with ITSM solutions and EX platforms designed to improve productivity and employee engagement in Eastern Canada. • Mastery in solution selling and pipeline management. • Strong analytical abilities to assess customer needs and provide tailored recommendations. • Collaborative, analytical, and persistent in navigating complex sales cycles and securing high-value deals. • Customer-centric with a passion for empowering Eastern Canada organizations through transformative software solutions.
🏖️ Benefits
• Multiple options for dental, medical, vision, disability and life insurances. • Equity + ESPP. • Flexible PTO. • Flexible spending. • Commuter benefits. • Wellness benefits. • Adoption and parental leave benefits.
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