Account Manager, China

3 days ago

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Fruugo.com

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e-commerce • retail • social commerce • product search • marketplace

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Description

• Account Manager - China • Salary: £23,000-£25,000 per annum, depending on experience • Location: Fully remote within the UK • Hours: 35 hours per week, including a 2pm finish on Fridays! • Fruugo is the UK's leading global online marketplace with over 3000 retailers selling 100 million+ products, operating in 42 countries, 28 languages and 31 currencies. • Job Purpose: You will be the main point of contact for Chinese merchant accounts. • You will proactively seek ‘selling opportunities’ in this retailer group, and encourage retailers to make changes or to utilise Fruugo Marketing Tools in order to generate additional revenue. • In addition to this, you will be required to address any issues that are causing a loss in revenue, and collaborate with other departments to improve retailer performance. • Key Responsibilities: Identify opportunities for growth and improvement of Chinese accounts and encourage retailers to make changes to improve their performance and increase revenue.

Requirements

• Strong business knowledge, or experience in B2B and/or Account Management roles. • Fluent in Mandarin, written and spoken • Experience with Chinese communication channels, including WeChat • Excellent stakeholder management and communication skills; an ability to tailor communication to a wide range of stakeholders. • Highly motivated, able to operate under pressure and manage multiple projects and avenues of communication in parallel. • Demonstrable analytical and organisational skills. • The ability to manage complex client relationships, and to build strong working relationships with clients.

Benefits

• Hours of work are 35 hours per week - including an early finish on a Friday! • The position is fully remote, based in the UK. • Fruugo is a great place to work and we are proud of our friendly, supportive and dynamic culture which treats everyone with respect and embraces diversity. • We have some excellent benefits, including 25 days holiday plus bank holidays (increasing with length of service), Company pension, employee discount, Employee Referral Programme, and a fantastic Employee Assistance Programme, offering wellness benefits to employees and their immediate family.