ServiceNow Solution Architect - Audit Management

October 30

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Fujitsu Network Communications

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Communications Network Solutions • Telecommunications • Network Services

1001 - 5000

Description

• Designing and implementing ServiceNow solutions for GRC (Governance, Risk, and Compliance including ServiceNow Audit Management) in accordance with industry standards and best practices. • Working with stakeholders to identify and prioritize risk and compliance requirements, and to develop a roadmap for their implementation in ServiceNow. • Participating in the development of GRC-related policies, procedures, and documentation. • Developing and maintaining integrations between ServiceNow and other systems and tools used for GRC. • Creating and customizing ServiceNow workflows and modules to support GRC processes and requirements. • Configuring and customizing third party risk assessment and audit management. • Providing guidance and training to other teams and stakeholders on best practices for using ServiceNow for GRC. • Staying current with industry trends and best practices in GRC and adapting the ServiceNow implementation as needed. • Participating in the development and maintenance of audit trails and reports to demonstrate compliance with internal and external requirements. • Supporting the management and resolution of GRC-related incidents and incidents. • Collaborating with other teams and stakeholders to ensure that GRC requirements are integrated into all aspects of the organization's technology infrastructure and processes.

Requirements

• Minimum of 5 years of ServiceNow development experience (Implementation/integration, enhancement and production level design and development support). • Must have demonstrated experience implementing and supporting ServiceNow GRC/IRM including Audit Management. • Bachelor's degree in Computer Science, Business Administration, or a related field. • 3-5 years of experience in a similar role, such as Business Analysis or GRC. • Strong understanding of GRC principles and regulations, such as SOC 2, PCI DSS, HIPAA, etc. • Experience with ServiceNow or similar IT service management and automation platform. • Strong analytical and problem-solving skills. • Excellent communication and interpersonal skills. • Ability to work effectively with stakeholders and IT teams to gather requirements and develop solutions. • Familiarity with project management methodologies, such as Agile or Waterfall. • Certified ServiceNow System Administrator • Certified Implementation Specialist in ITSM, GRC/IRM • ITIL v3 certification (preferred) • Excellent analytical and problem-solving skills (preferred) • Excellent verbal and written communication skills (preferred) • Strong presentation development and Customer Presentation skills (preferred) • Successful teamwork experience & demonstrated leadership abilities (preferred)

Benefits

• The opportunity to architect, design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers • Unrivalled investment and training in you and your career • Stimulating environment offering ongoing learning opportunities • Culture of innovation and inspiration • Competitive salary and generous benefits • A very flexible and creative environment for everyone