Senior Operations Program Manager - Global Services & Delivery
September 20
🇺🇸 United States – Remote
💵 $92k - $130.5k / year
⏰ Full Time
🟠 Senior
📋 Program Manager
🗽 H1B Visa Sponsor
Description
• Improve service activity and drive higher client retention • Lead Project Management activities related to Strategic Ops programs • Partner with Global Services & Delivery teams to ensure Service Leaders are included in programs and tools • Create project charters/plans and manage work stream content • Ensure that all initiatives are global in nature or align with the global strategic plan • Proactively identify value-add activities to enhance client experience • Develop effective working relationships with key stakeholders
Requirements
• 7+ years business experience in Client Service, Professional Development, Business Operations and/or PMO management • Bachelor's degree required • Strong business process experience • Comfortable operating in a rapidly changing and complex enterprise environment • Able to manage multiple stakeholders across different teams • Strong project management experience • Ability to develop and execute operational strategies at a portfolio level • Trains and mentors associates on technical skills • Strong problem-solving skills • Ability work productively and independently
Benefits
• Private healthcare • 401K Match • Generous paid time off • Life insurance • Tuition reimbursement • Market leading benefit programs • Opportunity to purchase company stock at a discount
Apply NowSimilar Jobs
September 20
Appen
501 - 1000
Accountable for Project Managers' performance in Appen's AI data collection program.
September 20
Bixal
201 - 500
Manage international programs and ensure compliance for Bixal's overseas projects.
September 19
Martin's Point Health Care
501 - 1000
Manage IT compliance programs at Martin's Point Health Care.
September 18
Centene Corporation
10,000+
Lead Medicare product development for dental, vision, and hearing benefits at Centene.
