Hardware Support Engineer

6 days ago

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Gcore

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CDN • Hosting • Media Platform • Security • Storage

501 - 1000

Description

• Perform troubleshooting and proactive maintenance tasks on server equipment located within the data center. • Collaborate with suppliers, vendors, data center personnel, and customers to address hardware-related issues and ensure efficient resolution. • Maintain accurate documentation of hardware configurations, changes, and issue resolutions. • Contribute to the development and implementation of hardware maintenance processes and best practices.

Requirements

• Minimum of 3 years of professional experience in IT, with a focus on hardware support. • Excellent understanding of server architecture and components of PC hardware. • Proven experience in diagnosing and troubleshooting hardware issues to resolution. • Basic Linux/Unix knowledge. • Familiarity with fundamental networking concepts, including network devices, IP addressing, DNS, gateways, MAC addresses, ping, ifconfig, traceroute, etc. • Ability to independently identify and implement solutions for hardware-related challenges. • Strong multitasking skills and effective time management abilities. • Proficient English language skills (at least Intermediate level).

Benefits

• Competitive salary • Flexible working hours • Remote, hybrid, or office work options depending on your role • Work from anywhere in the world for up to 45 days per year • Private medical insurance for you and your family* • 5 additional vacation days* • Additional fully paid sick leave days* • Allowance for significant life events and birthdays • Language classes • Modern office space with free snacks, drink and entertainment options* • Team sports activities*