Senior Manager - Employee Service and Operations

October 15

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Description

• Lead programs in Employee Service & Operations team at Zillow • Responsible for HR Compliance strategy that enhances effectiveness and employee experience • Develop and execute HR record management strategy • Lead cross-functional teams in integrating HR Compliance practices • Mentor and lead a small team of Program Managers

Requirements

• 4 years experience implementing and/or managing HR Compliance strategy and practices • 8 years of leadership experience in an HR Shared Services, HR Operations or similar role • Ability to influence cross-functional teams to create successful outcomes that align people, process and technology • Expertise in various technology platforms, including content management systems, collaboration platforms, and enterprise search tools • Preferred experience with Workday, Glean, Unily, Slack, Google Drive and ServiceNow • Exceptional leadership, organizational and time management skills • Proven track record of balancing multiple high-priority projects simultaneously with the ability to adapt to the changing needs of the business, while meeting deadlines • Demonstrated problem-solving and critical-thinking abilities • Ability to think creatively and come up with proactive solutions, considering short- and long-term needs • Excellent verbal and written communication skills with the ability to effectively interact with internal and external partners, including senior leadership • Excellent attention to detail and a high level of accuracy in work outputs • Ability to work both independently and collaboratively as part of a team • Ability to collaborate with Product and IT teams to streamline processes

Benefits

• Comprehensive medical, dental, vision, life, and disability coverages • Parental leave • Family benefits • Retirement contributions • Paid time off