In-House Voucher Counselor

March 18

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $70k - $94k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛋️ Counselor

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Gemini Legal

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Gemini Legal is a company specializing in providing support services for workers' compensation and civil case workflows. With 20 years of experience, Gemini Legal assists applicant attorneys and their clients by streamlining time-consuming tasks to ensure the best possible outcomes for injured workers. The company focuses on offering exceptional services that enhance case management efficiency for legal professionals.

California Workers'​ Compensation • Subpoenas • Records Management • Legal Discovery • Legal Services

201 - 500 employees

🤝 B2B

📋 Description

• Join Gemini as an In-House Voucher Counselor to support injured workers through the Supplemental Job Displacement Benefit (SJDB) process. • Collaborate with Case Specialists, the Operations Manager, and external partners for effective service delivery. • Conduct voucher intake process, review case files, and resolve escalated concerns. • Stay current on industry updates and train staff on best practices. • Lead by example, uphold high ethical standards, and promote continuous learning.

🎯 Requirements

• Undergraduate degree in related field required • 3+ years of full-time experience in conducting vocational evaluations, counseling and placement of disabled adults • Vocational and Return-to-Work Counselor (VRTWC) Certification and Accreditation preferred • Previous legal experience is preferred but not required • Thorough understanding of workers’ compensation regulations, codes and guidelines as they pertain to vocational rehabilitation and the overall industry • Industry knowledge and strong relationships with all pertinent parties in the workers' compensation realm • Excellent verbal and written communication skills • Bilingual or multilingual language capabilities a definite plus • Demonstrate comprehensive understanding of the SJDB industry and operational processes • Ability to conduct root cause analysis of issues as they arise to cultivate a problem-solving culture • Excellent organizational skills • Strong interpersonal, teamwork, organizational and workload planning skills • Strong self-management with the ability to work independently and within a team • Self-motivation and strong work ethic • Demonstrate exceptional presentation skills • Proficiency in using office software, business phone systems, video conferencing, and other computer programs, including Google Workplace (Docs, Sheets, Calendar, Gmail, etc.) • Skilled at using data and analytics to forecast, drive results, make decisions and provide product improvement to increase sales performance • Demonstrate professional appearance and demeanor at all times • Demonstrated track record of successfully meeting sales goals • Exceptional teamwork skills • Must pass pre-employment screening

🏖️ Benefits

• Comprehensive health coverage including medical, dental, and vision • Generous time-off to support work-life balance including PTO, volunteer time, sick time, and paid holidays • 401(k) plan with company match to support your financial future • Company culture rooted in shared values and community • Education tuition reimbursement program • Employee Assistance Program (EAP) and legal assistance benefit • Company-paid annual donation to a non-profit or charity of your choice • Employee recognition program with gifts and awards