Zabbix Administrator

Yesterday

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George Jon

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Information Security • Platform Architecture & Design • EDRM Lifecycle Management • eDiscovery Managed Services (EMS) • Legal Technology Consulting

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Description

• The Monitoring Engineer is responsible for ongoing updates to Zabbix and enhancing monitoring capabilities • Manage Zabbix tickets from start to finish • Assist Technical Service team for monitoring-related issues • Develop new methods to streamline common processes • Develop security standards for monitoring applications adhering to internal and client security requirements • Configure monitoring for software, Microsoft applications, and critical applications on client networks • Develop knowledge of software application catalog relevant to customer needs • Create and edit documentation of internal processes • Communicate with customers about incident progress and upcoming changes • Enter all work as service tickets into ConnectWise • Work through a daily schedule in ConnectWise, logging time and expenses.

Requirements

• Bachelor’s degree in information technology or computer science or equivalent experience • Entry level knowledge on Microsoft SQL Server • Entry level knowledge in Windows Server Administration • Microsoft windows Clustering • Entry level Server, storage, and networking hardware knowledge • Ticket management, issue tracking and change-log management skills • Able to work in a team and communicate effectively with the ability to work independently • Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals • Embrace working in a fast-paced environment and handling multiple projects/issues in occasionally high-pressure situations • Ability to travel for client engagements up to 10% of the time.

Benefits

• Remote-first work environment • High-value, low-cost BCBS health insurance plan • 401(k) with company match • Ample time off including a full week in December • Paid parental leave for primary and secondary caregivers • Wellness reimbursement program • And much more.