Fastr
Fastr is a company that provides a comprehensive suite of services and solutions focused on enhancing the eCommerce experience. With its Fastr Frontend Platform, the company offers tools like the Frontend Creator Studio and Publicator, aimed at helping businesses create dynamic content and improve their website's performance. Fastr specializes in design, development, integration services, content and eCommerce strategy consulting, as well as managed and performance services. The company also provides training services to enhance the skills of individuals using its tools. Fastr's adaptive AI assistant and integration capabilities are designed to transform shopping experiences on eCommerce sites, making it easier for businesses to engage customers effectively. Their services are utilized by various businesses and industries to optimize content management and web performance, demonstrated through numerous case studies and customer success stories.
Social Commerce • Online Catalogs • Digital Marketing • Interactive Catalogs • Content Marketing
51 - 200 employees
Founded 2006
🛍️ eCommerce
☁️ SaaS
🤖 Artificial Intelligence
💰 $2.5M Venture Round on 2022-03
L2 Support Engineer
January 25
Fastr
Fastr is a company that provides a comprehensive suite of services and solutions focused on enhancing the eCommerce experience. With its Fastr Frontend Platform, the company offers tools like the Frontend Creator Studio and Publicator, aimed at helping businesses create dynamic content and improve their website's performance. Fastr specializes in design, development, integration services, content and eCommerce strategy consulting, as well as managed and performance services. The company also provides training services to enhance the skills of individuals using its tools. Fastr's adaptive AI assistant and integration capabilities are designed to transform shopping experiences on eCommerce sites, making it easier for businesses to engage customers effectively. Their services are utilized by various businesses and industries to optimize content management and web performance, demonstrated through numerous case studies and customer success stories.
Social Commerce • Online Catalogs • Digital Marketing • Interactive Catalogs • Content Marketing
51 - 200 employees
Founded 2006
🛍️ eCommerce
☁️ SaaS
🤖 Artificial Intelligence
💰 $2.5M Venture Round on 2022-03
📋 Description
• Communicate with end-users to understand issues, provide friendly, timely updates, and deliver solutions • Troubleshoot and resolve user-reported issues, escalating to the development team as necessary • Identify recurring problems and collaborate with development on long-term solutions
🎯 Requirements
• 4 + years' experience working with ecommerce platforms • Proficiency in PHP , with knowledge of object-oriented design patterns • Proficient with MySQL and DQL for data gathering • Skill in React , HTML, CSS, JavaScript/jQuery • Strong written and verbal communication skills in English • Proactive problem-solver, detail-oriented, and adaptable in a fast-paced environment • Nice to have Working knowledge of the BigCommerce SaaS platform • Experience with payment lifecycle processes • A great attitude and desire to help people & solve problems
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