Get Well
Patient Education • Patient Satisfaction • Patient Engagement • Ambulatory • Cross-Continuum Care
Implementation and Support Technician
November 15
🇺🇸 United States – Remote
💵 $55k - $65k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
Get Well
Patient Education • Patient Satisfaction • Patient Engagement • Ambulatory • Cross-Continuum Care
Description
•Supports Implementation Team during add-ons, upgrades, go-lives •Provides on site technical support as needed •Conducts site surveys and/or provide site survey consultation •Creates bill of materials and installation quotes •Responsible for training client staff members
Requirements
•At least 2 years of Customer Service/IT Support experience and/or possess demonstrated technical aptitude •Ability and willingness to consistently travel up to 80% •Previous work experience in a hospital environment is preferred •Some experience managing, supporting, or deploying complex IT systems •Experience working with the largest Healthcare EMR vendors is a plus
Benefits
•401K and incentive plans •Open paid-time away •Paid leave programs •Wellness reimbursement •Cell phone subsidy •Peer recognition programs •Health advocacy and employee assistance programs •Pet insurance •And so much more
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