Support Specialist
Yesterday
🇺🇸 United States – Remote
🍂 Massachusetts – Remote
💵 $44k - $58k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
Description
• Deliver customer-focused technical support via phone, email, and chat • Provide Tier 2 technical support and solutions • Educate customers on website tools and resources • Document all customer contact information and support issues • Demonstrate empathy and responsible judgement with every customer • Work with teams for exceptional customer experiences • Develop strong relationships with customers
Requirements
• Verbal / Written fluency in Brazilian - Portuguese • Similar fluency in Spanish is a plus • Experience with video conferencing, including Zoom Rooms and Microsoft Teams Rooms • Experience with cellphones, apps, and Bluetooth technology preferred • Minimum 2 years proven customer service experience • Experience supporting B2C customers within a high contact support center • Proficiency with Microsoft Office applications • Excellent communication skills – both verbal and written
Benefits
• Competitive benefits package • Annual bonuses • Health insurance • 401(k) plan • Paid vacation and holidays
Apply NowSimilar Jobs
Yesterday
Join Jabra's Product Support Team to deliver tier 2 technical support via phone and email. Help customers maximize the use of our sound solutions through education and assistance.
2 days ago
Customer Service Specialist handling patient billing inquiries and insurance concerns at Prisma Health. Requires 2 years experience in billing or accounting.
4 days ago
Join eBay as a Customer Service Representative, helping sellers and providing support remotely.
🇺🇸 United States – Remote
💵 $20 / hour
💰 Post-IPO Debt on 2022-11
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
4 days ago
Join eBay as a Customer Service Representative to assist sellers with their inquiries.
🇺🇸 United States – Remote
💵 $20 / hour
💰 Post-IPO Debt on 2022-11
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
4 days ago
Provide customer support for eBay, resolving issues and driving brand loyalty.
🇺🇸 United States – Remote
💵 $20 / hour
💰 Post-IPO Debt on 2022-11
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor