Customer Support Representative

June 6

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The all-in-one sales & marketing platform that agencies can white-label. CRM, Email, 2-way SMS, Funnel Builder, & more!

SaaS • Marketing • Advertising • CRM

201 - 500

💰 Series A on 2021-11

Description

• Provide exceptional customer service • Troubleshoot product issues • Maintain solid customer relationships • Work with support team members • Conduct analysis and troubleshoot issues • Resolve customer problems • Participate in product testing

Requirements

• 2+ years of prior technical support experience • Strong technical aptitude and troubleshooting skills • Excellent customer service attitude • Team player and ability to work independently • Experience with ticketing systems • Fluent in English

Benefits

• Flexible work environment • Health and wellness programs • Opportunities for growth and development • Employee recognition programs • Open and collaborative culture