Manager, Customer Success - Spanish Language Expertise

22 hours ago

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HighLevel

WebsiteLinkedInAll Job Openings

SaaS • Marketing • Advertising • CRM

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 Series A on 2021-11

Description

• About HighLevel: HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. • Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home. • Who you are: We’re looking for a dynamic and passionate Spanish-speaking Manager to join our team. • The Manager of Customer Success is responsible for leading and inspiring the Customer Success team.

Requirements

• Fluency in Spanish and English is required • Associate / Bachelor's degree or equivalent experience • 4+ Years in management • SaaS software experience • Several years running technical customer-facing teams. • Experience in managing a team of over 20+ • Project management skills • People manager at heart, you love mentoring, leading and contributing to the professional development of those around you • Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role • The ability to build and maintain relationships internally with team and with customers • Excellent listening, presentation and communication skills at all levels • The ability to partner with customers and team members in developing their strategic direction • The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success • Strong customer facing communication skills • Demonstrated data driven approach to problem solving • Must be a go-getter and not afraid to ask questions • Must have basic computer and excel skills • Demonstrated verbal and written communication skills.