Motive is a provider of AI-powered automation solutions for fleet and spend management across various industries. Their platform enhances safety, boosts productivity, and increases profitability for complex operations. They offer products such as AI dashcams, electronic logging devices, and fleet compliance tracking. The company serves industries like construction, trucking, logistics, oil & gas, and more. Motive is known for its ability to provide comprehensive visibility and insights into fleets and equipment, while ensuring compliance and optimizing resources.
Electronic Logging Devices • Fleet Management • Vehicle GPS Tracking • Driver Vehicle Inspection Reports • IFTA Reporting
January 14
Motive is a provider of AI-powered automation solutions for fleet and spend management across various industries. Their platform enhances safety, boosts productivity, and increases profitability for complex operations. They offer products such as AI dashcams, electronic logging devices, and fleet compliance tracking. The company serves industries like construction, trucking, logistics, oil & gas, and more. Motive is known for its ability to provide comprehensive visibility and insights into fleets and equipment, while ensuring compliance and optimizing resources.
Electronic Logging Devices • Fleet Management • Vehicle GPS Tracking • Driver Vehicle Inspection Reports • IFTA Reporting
•Be the company face towards our customers for any query they might have. •Provide best in class technical support and troubleshooting assistance to clients. •Address and resolve issues promptly to minimize downtime and ensure client satisfaction. •All within the contractual SLA’s. •Collaboration with Professional Services to schedule field upgrades or patches that may address the issue. •Engagement with product R&D for deeper analysis. •Creation of knowledge base articles for internal and external use. •Conduct informal training sessions with internal employees to capture and share lessons learned. •Stay current with industry trends, emerging technologies, and best practices. •Contribute to the continuous improvement of our products, services, and processes.
•Bachelor’s degree in computer science, Information Technology, Engineering, or a related field. •Relevant certifications are a plus. •Proficiency in software implementation, system integration, and technical support. •Familiarity with programming languages (e.g., Java, Python, SQL), APIs, and data integration tools. •Strong analytical and problem-solving abilities. •Ability to diagnose and resolve complex technical issues. •Excellent verbal and written communication skills. •Ability to convey technical information to non-technical audiences clearly and concisely. •Fluent in English. •Demonstrated ability to build and maintain strong relationships with clients. •A proactive and client-centric approach to service delivery. •Comfortable working with and understanding complex business solutions. •Ability to work effectively as part of a team and collaborate with cross-functional teams to achieve common goals. •Previous experience with our Home Device Manager or IMPACT product is a plus. •Willingness to be part of a 24x7 on call rota.
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