Spinnaker Support
Market leader in providing cost-effective • responsive third-party support and consulting services • SAP • Oracle • Salesforce
VMware Support Engineer
December 20
Spinnaker Support
Market leader in providing cost-effective • responsive third-party support and consulting services • SAP • Oracle • Salesforce
Description
• Spinnaker Support provides global enterprise software support and consulting. • Immediate need for an experienced VMware L3 Support Engineer. • Fully remote role, must be based in India. • Occasional after hours support for urgent customer issues. • Excellent customer focus and communication skills required. • Ability to troubleshoot customer issues remotely. • Work as part of a global team. • Drive customer satisfaction by tracking issues to closure. • Provide root cause analysis for technical issues when requested. • Strong analytical and problem-solving skills are essential. • Promote best practices and new methodologies.
Requirements
• Minimum 5 years’ experience across VMware core technologies at a senior support level. • Experience across one or more VMware subject matter area’s of expertise – Compute / Infrastructure / Networking / Automation (vRealize Suite) with advanced knowledge of ESXi and vCenter Server as a base line, • Strong skills in Storage, especially SRM • Experience in configuration of VMware virtual solutions. • Knowledge of scripting languages such as Python or PowerShell. • VMware & industry certified qualifications where appropriate e.g. VCAP-DCV, CCNA. • Experience in handling critical customer situations.
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