Client Success Manager - Core

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Nift

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Discover your next favorite business with Nift.

11 - 50 employees

💰 $16.5M Series A on 2018-03

📋 Description

• Nift is disrupting performance marketing, delivering millions of new customers to brands every month. • You will be responsible for managing and optimizing client campaigns, ensuring they achieve their performance goals while maximizing efficiency and budget utilization. • You will build and maintain strong client relationships, provide strategic insights, and identify opportunities for growth through upselling and cross-selling. • Your role will involve analyzing campaign data, crafting compelling performance narratives, and collaborating with cross-functional teams to enhance client success. • Drive client satisfaction, retention, and business growth with a deep understanding of digital advertising models such as PPC, CPA, CPC, and LTV.

🎯 Requirements

• A bachelor’s degree in business, marketing, or a related field is preferred • Minimum 3 years of account management and/or client success experience, with digital advertising • Prior experience managing relationships with eCommerce brands, nurturing and scaling accounts • Expertise in PPC, CPA, CPC, and LTV models, supporting performance marketers with data-driven insights • Proven ability to scale and grow client budgets while maintaining strong ROI • Strong ability to analyze and interpret client data to craft compelling performance stories • Advanced spreadsheet proficiency (pivot tables, formulas, data extraction, and reporting) • Brings a sense of urgency and ability to manage a high volume of business in a fast-paced environment • Excellent communication skills, attention to detail, and ability to build trust with cross-functional teams and manage stakeholder escalations effectively. • Adaptability to frequent platform launches and improvements; eager to test new strategies and provide feedback. • Self-motivated with a strong work ethic, grit, integrity, and a can-do attitude.

🏖️ Benefits

• Competitive compensation, comprehensive benefits (401K, Medical/Dental/Vision), and we offer all full-time employees the potential to hold company equity • Flexible remote work • Unlimited Responsible PTO • Great opportunity to join a growing, cash-flow-positive company while having a direct impact on Nift's revenue, growth, scale, and future success