Guidewire Software
Guidewire Software is a leading provider of technology solutions for property and casualty (P&C) insurance organizations. The company offers a comprehensive suite of applications designed to simplify core insurance processes such as policy administration, claims management, billing, and analytics. Through its cloud-based platform, Guidewire enables insurers to modernize their operations, enhance customer engagement, and drive business growth.
Data management and BI • Predictive Analytics • Risk Analysis • Cloud Platform • Cloud Ops
CSM Contracts Analyst
5 days ago
🇺🇸 United States – Remote
💵 $65k - $97k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
Guidewire Software
Guidewire Software is a leading provider of technology solutions for property and casualty (P&C) insurance organizations. The company offers a comprehensive suite of applications designed to simplify core insurance processes such as policy administration, claims management, billing, and analytics. Through its cloud-based platform, Guidewire enables insurers to modernize their operations, enhance customer engagement, and drive business growth.
Data management and BI • Predictive Analytics • Risk Analysis • Cloud Platform • Cloud Ops
📋 Description
• Serve as a trusted advisor to the Customer Success Managers on contract review and business terms to support the customer relationship. • Own the contract management, interpretation, and maintenance process for a designated territory of Customer Success Managers. • Ensure compliance with published sales and business approval policies. • Be an advocate and partner to internal organizations to understand complex sales issues. • Assess priority and urgency, anticipate bottlenecks and balance customer demands. • Build strong productive relationships and feedback loops with Customer Success Managers, legal, finance, and operations teams to drive efficiency and organization satisfaction with the contracting process best practices. • Drive current customer contract audit and verification, having good communication with external C-level customers on upcoming fees and contract management. • Solely responsible for invoicing of specific Subscription based products. • Preparation of non-standard contract amendments. • Assist with special projects as assigned. • Position will require less than 10% travel.
🎯 Requirements
• Strong organizational skills and ability to handle multiple priorities simultaneously • Legal contract review and interpretation • Exceptional oral and written communication • Ability to communicate with senior executives • Ability to adapt quickly to a changing environment • Extensive Google Workspace skills are required • Experience with Salesforce strongly preferred • 4+ years of experience in Contracts, Sales Operations, or related analytical role
🏖️ Benefits
• Bonus • Equity • Benefits
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