CRM Product Manager

February 22

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GoodLeap

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GoodLeap is a tech company delivering best-in-class financing and software products for sustainable solutions. It supports homeowners and businesses nationwide by providing solar loans, energy efficiency loans, and other financing solutions to promote green energy adoption. GoodLeap is committed to a sustainable future, having facilitated $58B in cumulative financing and offsetted 14M metric tons of CO2. The company offers solutions like solar and storage systems, energy-efficient upgrades, and smart home technologies, primarily catering to the green energy sector. Their partnerships and initiatives aim to expand access to clean energy and support environmental sustainability.

Clean energy financing • solar loans • Fintech • mortgage loans

501 - 1000 employees

Founded 2020

💸 Finance

⚡ Energy

💳 Fintech

📋 Description

• About GoodLeap: • GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. • Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. • Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. • Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. • GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. • Position Summary • The CRM Product Manager role is responsible for delivering innovative, best-in-class solutions across our Salesforce CRM platform to power world-positive lending. • This role will collaborate with business and technology partners in the B2C marketing and contact center areas of the business to build experiences that delight our end users. • This role will help us shape the product roadmap and vision of our Salesforce platform.

🎯 Requirements

• 4-6 years of experience with Salesforce or other CRM platforms, including 3+ years in a Product Manager capacity. • Experience with B2C consumer direct marketing and cross-sell. • Experience with contact centers or financial services is a plus. • Experience implementing and enhancing Salesforce Service Cloud or Financial Services Cloud (preferred). • Ability to flex between strategy and execution seamlessly, and energized by a dynamic and fast-moving work environment. • Strong program management skills, experience with client journeys, and demonstrated ability to synthesize data. • Technical background with a keen understanding of broader business needs and strategy. • Proficient in defining well thought-out user stories, with thorough acceptance criteria and use cases. • Superior communication skills, able to communicate complex messages and trade-offs, and be able to tell a compelling story. • Experience working in a collaborative multi-disciplinary team within an interactive process and an Agile development methodology. • Effective in partnering cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types.

🏖️ Benefits

• In addition to base salary, this role may be eligible for a bonus.