Director - GTM Tools and Technology Operations

December 6

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Grafana Labs

WebsiteLinkedInAll Job Openings

Monitoring • Observability • Dashboards

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Description

• Create a scalable GTM technology stack aligned with the company’s strategic priorities. • Partner with GTM leaders to redesign and automate business processes. • Optimize GTM systems and data to support our marketing and sales analytics. • Develop and implement policies to ensure data integrity across CRM and other key systems. • Provide feedback on additional tool capabilities and manage vendor relationships. • Collaborate with cross-functional teams, including IT and engineering, to ensure alignment with company priorities. • Lead the adoption of the latest technologies and best practices to ensure the GTM tech stack remains cutting-edge and scalable. • Stay informed on emerging industry trends, tools, and techniques that can improve operational efficiency and enhance team performance. • Ensure robust security practices and controls are implemented to support scaling at an enterprise level, adhering to industry standards and regulatory requirements. • Lead Scrum process and facilitate regular sprints, ensuring clear communication and project milestones.

Requirements

• 10+ years of experience in marketing, sales support, and GTM technologies, including CRM, marketing automation, and integration tools. • Proven experience with Agile methodologies and Scrum management, successfully leading cross-functional teams using these frameworks. • Strong understanding of enterprise-level security and controls, with experience ensuring compliance with data protection standards and regulations. • Demonstrated experience integrating accounting systems with Salesforce / SFDC, ideally including CPQ and Netsuite Advanced Revenue Management (ARM). • Knowledge of ITGCs and experience working in SOC, ISO, and SOX-compliant environments. • Demonstrated ability to stay current with technological advancements, continuously assessing new tools and methods to drive operational improvements. • Expertise in designing scalable, reliable solutions and aligning technology initiatives with business goals. • Strong leadership skills with experience in managing technical teams and fostering collaboration. • Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. • Ability to manage multiple projects, prioritize effectively, and adapt to a fast-paced environment.

Benefits

• equity • bonus (if applicable) • other benefits listed on our careers page.