Technical Support Manager

November 22

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Logo of Granicus

Granicus

Cloud Computing • Streaming Media • Webcasting • Government Transparency • communications

501 - 1000

Description

• Granicus is driven by the excitement of building, implementing, and maintaining technology • We serve 5,500 government agencies empowering stronger relationships between government and residents • With comprehensive cloud-based solutions for communications, we drive meaningful change for communities across the globe

Requirements

• 5+ years of increasing responsibility in a support field • Extraordinary appetite for customer service and data-driven • Excellent technical experience and passion for process improvement • Exceptional interpersonal skills for relationship-building • Ability to thrive in a lean, proactive environment • Commitment to diversity of thought • BA/BS degree or equivalent

Benefits

• Employee Resource Groups to encourage diverse voices • Coffee with Mark sessions with the CEO • Microsoft Teams communities focused on wellness, art, family, and more

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