Billing Support Specialist
2 days ago
Description
• Quickly and efficiently resolve customer queries regarding payment issues via tickets. • Troubleshoot issues with payment partners to maintain high level of payment processing. • Escalate issues to the technical team if required. • Communicate with other departments within "cross-department" procedures.
Requirements
• At least 0.5 years of experience as a Customer Support Specialist or related position. • Competency in Microsoft Office applications. • Experience with resolving issues related to the payments industry would be a plus. • A financial or Economics degree would be a plus.
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