Process Improvement Manager

2 days ago

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Logo of Guardant Health

Guardant Health

Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary tests, vast data sets and advanced analytics. The Guardant Health oncology platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum. Guardant Health has commercially launched Guardant360®, Guardant360 CDx, Guardant360 TissueNext™, Guardant360 Response™, and GuardantINFINITY™ tests for advanced-stage cancer patients, and Guardant Reveal™ for early-stage cancer patients. The Guardant Health screening portfolio, including the commercially launched Shield™ test, aims to address the needs of individuals eligible for cancer screening.

1001 - 5000 employees

📋 Description

• The Process Improvement Manager is responsible for identifying and implementing continuous improvement initiatives throughout all areas of our Reimbursement operations. • They will work closely with different teams across all of the various functions within the Reimbursement organization to assess current processes, identify areas for improvement, and develop and implement solutions to increase effectiveness and maximize reimbursement. • They will require strong knowledge of process improvement methodologies (e.g., Lean, Kaizen, etc.) and the ability to apply these principles to create impactful business value for the Reimbursement organization.

🎯 Requirements

• Typically requires a university degree and typically 8 years of related experience; 6 years and a Master’s degree; 3 years and a PhD • Minimum of 5 experience in process improvement role within healthcare or revenue cycle setting. • Demonstrated experience using process improvement methodologies (e.g., Lean, Kaizen, etc.) to achieve measurable results and increase collections/reimbursement. • Excellent communication and project management skills, with the ability to lead and motivate cross-functional teams to achieve results. • PMP certification preferred. • Strong analytical and problem-solving skills and the ability to think creatively and identify innovative solutions to complex problems. • Excellent proficiency with data analysis tools and software, such as Excel or Tableau. • A strong understanding of revenue cycle operations in a healthcare setting, including billing, coding, and collections processes. • A service leadership approach and the ability to build strong relationships with internal and external stakeholders. • Solid communication and project management skills.

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