Senior Manager - Services Excellence, Project Controller and GTM Support

6 hours ago

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Guidewire Software

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Data management and BI • Predictive Analytics • Risk Analysis • Cloud Platform • Unified digital, core, analytics, and AI

1001 - 5000

💰 $750k Series C on 2008-03

Description

• This position is responsible for developing and leading the communication processes between Services Delivery and Project Management activities on all client projects. • This includes designing a uniform project setup, project maintenance and ongoing governance controls for proper financial reporting and performance tracking. • This position is responsible for coordinating and monitoring all projects from proposal stage until billing to ensure that project scope and margins are consistent with company expectations and guidelines. • This role will be responsible for all forecast activities at project level exercising strong collaboration with Project Managers, Resource Management and the Business Unit to ensure we have most accurate financial reporting. • The ideal candidate will also be responsible for project quality methodology rating definition (red, yellow, green) and the cadences for project review, financials and quality with each Regional and Practice Leader. • This role will also work closely with the Bus Dev and the Practices to support our high growth Services Sales organization through scalable and optimized GTM planning and operations. • We focus on thoughtful planning of sales capacity, segmentation, territory carving, quota setting, and compensation design while ensuring clear rules of engagement for our Sales Team. • Our goal is to establish a cohesive, consistent process framework that can support high growth and enable the Company’s Strategy.

Requirements

• Bachelor’s Degree in Business or Engineering • PMI certification a plus • Expert on Professional Services disciplines including delivery methodology and services offerings • Must have deep knowledge of Professional Service KPIs and Industry performance measurements • Experience with Project Financials and deep knowledge of Services P&L with clear experience on drivers that generates financial improvements • Revenue recognition knowledge required (e.g.: Percentage of Completion, Time and Materials, Pro-rata, etc) • Cost accounting on project life cycle required • Exposed to Forecast activity at project full P&L • Experience with financial consolidation of multi-ledgers and multi-currencies • Prior lead experience on Global initiatives and Change Management required • Ability to work effectively in a high-growth environment and a rapidly changing organization • Proficiency in spreadsheets (Google Sheets, Microsoft Excel) and modeling of financial scenarios • Strong interpersonal, organizational, time management, and problem-solving skills • Bilingual preferred due to the Global scope