Senior Director - Business Operations

October 10

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HackerOne

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201 - 500

💰 $49M Series E on 2022-01

Description

• Evolve the rhythm of business governance, ensuring effective balance and cadence of strategic and operational reviews, including quarterly business reviews (QBRs) and annual planning. • Drive efficiency and effectiveness in the QBR process by collaborating with stakeholders and overseeing content preparation, execution, and follow-up. • Support the CEO in managing executive meeting agendas, preparing materials, attending meetings to capture outcomes, and ensuring follow-up actions are completed and tracked effectively. • Develop high-impact communications and presentations for internal and external audiences, including the Board of Directors and customers, in partnership with Marketing / Corporate Communications. • Lead strategic business initiatives from development through successful execution under the guidance of the CEO and executive team, including cross-functional leadership on critical projects. • Serve as a key partner in developing, communicating, and executing strategic priorities; collaborate closely with Finance, HR, and other departments to align accountabilities and streamline processes. • Act as a trusted advisor to the CEO and ELT, providing tactical and strategic support while ensuring the CEO’s schedule and meetings align with top business priorities. • Act as a proxy for the CEO in meetings, bridging connections between departments and ensuring initiatives remain aligned with the company’s strategic vision. • Conduct market research, external benchmarking, and trend analysis to provide strategic insights and recommendations that drive business decisions and optimize operational effectiveness. • Lead ad hoc projects, often confidential and time-sensitive, with a focus on transformation and measurable results, by collaborating with cross-functional teams. • Establish and lead a community of practice among business operations and business managers across HackerOne to drive consistency and efficiency. • Collaborate with the sales team to prepare the CEO for customer meetings and attend as appropriate, strengthening customer relationships and aligning sales efforts with strategic goals.

Requirements

• Experience supporting senior executives or CEOs, ideally within high-growth or technology sectors. • Background in consulting, operations management, or strategy development, with experience in driving business transformation. • Excel in planning and executing strategic initiatives, collaborating effectively across departments, and delivering measurable results. • Strong communicator, capable of crafting clear and impactful messaging for diverse audiences. • Bring a strategic mindset, using data to inform decision-making and drive organizational efficiency. • Adaptable, organized, and thrive in dynamic, fast-paced environments. • Bachelor’s degree or equivalent experience required; MBA or advanced degree preferred but not mandatory. • Must be based remotely in the United States.