Field Implementation Specialist

September 15

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Logo of Haemonetics

Haemonetics

Blood collection and separation technologies β€’ surgical blood salvage systems β€’ diagnostic products β€’ software and information technology platforms β€’ consulting services

1001 - 5000

Description

β€’ Provides services such as on-site installation, software and hardware configuration, product support, trouble shooting of Haemonetics equipment. β€’ Works extensively with customer to validate analyzers. β€’ Provides operator training for Haemonetics software and devices. β€’ Supports analyzer testing and evaluating calibration reagents and QC controls. β€’ Conducts tests using calibrated pipettes in a clinical, laboratory or research setting. β€’ Blood sample handling as it relates to hemostasis and coagulation testing. β€’ Leads regular status meetings with project team. β€’ Ensures complete project closure including customer acknowledgement, equipment and materials reconciliation, and transition to Customer Support. β€’ Resolves and/or escalates issues in a timely manner. β€’ Adheres to and follows Haemonetics policies and procedures. β€’ Extensive overnight travel as required.

Requirements

β€’ Experience implementing, using and supporting laboratory, medical technology or clinical solutions in healthcare required. β€’ Experience implementing and supporting laboratory, medical technology or clinical solutions in healthcare desired. β€’ IT and/or software implementation experience desired. β€’ Strong written and verbal communication skills required. β€’ Ability to travel up to 65% West coast customer coverage-Candidates must be located near a major airport.

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