Field Implementation Specialist

September 15

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Haemonetics

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Blood collection and separation technologies • surgical blood salvage systems • diagnostic products • software and information technology platforms • consulting services

1001 - 5000 employees

Founded 1980

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Description

• Provides services such as on-site installation, software and hardware configuration, product support, trouble shooting of Haemonetics equipment. • Works extensively with customer to validate analyzers. • Provides operator training for Haemonetics software and devices. • Supports analyzer testing and evaluating calibration reagents and QC controls. • Conducts tests using calibrated pipettes in a clinical, laboratory or research setting. • Blood sample handling as it relates to hemostasis and coagulation testing. • Leads regular status meetings with project team. • Ensures complete project closure including customer acknowledgement, equipment and materials reconciliation, and transition to Customer Support. • Resolves and/or escalates issues in a timely manner. • Adheres to and follows Haemonetics policies and procedures. • Extensive overnight travel as required.

Requirements

• Experience implementing, using and supporting laboratory, medical technology or clinical solutions in healthcare required. • Experience implementing and supporting laboratory, medical technology or clinical solutions in healthcare desired. • IT and/or software implementation experience desired. • Strong written and verbal communication skills required. • Ability to travel up to 65% West coast customer coverage-Candidates must be located near a major airport.