Resident Solutions Engineer

5 days ago

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HashiCorp

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HashiCorp is a company that provides a comprehensive suite of infrastructure and security lifecycle management tools for cloud infrastructure. Their products, such as Terraform, Vault, Consul, and Nomad, help automate and manage environments using infrastructure as code. HashiCorp focuses on helping enterprises optimize their cloud infrastructure by delivering solutions for provisioning, security, and orchestration. They emphasize integration with existing ecosystems and offer cloud-based services that empower developers to build, deploy, and secure applications efficiently.

DevOps • Cloud adoption • Infrastructure as Code

1001 - 5000 employees

Founded 2012

☁️ SaaS

🏢 Enterprise

🔐 Security

💰 Secondary Market on 2021-02

📋 Description

• The Solutions Engineering team serves as the primary technical resource and internal advocate for all Customers at HashiCorp. • As a Solutions Engineer at HashiCorp, you will partner closely with one or more Sales Executives and support the entire Customer journey. • This includes pipeline creation, achieving technical wins, onboarding, driving consumption, and ensuring successful renewals. • You will act as a trusted advisor to aligned accounts, technical teams, and business stakeholders throughout the customer lifecycle. • You will influence decisions through effective presentations, demos, technical engagements, and workshops, showcasing your strong communication skills. • You will guide customers through a value realization journey aligned to their strategic priorities, designing technical and business-focused solutions that drive adoption and growth. • You will demonstrate the business value of HashiCorp solutions in solving the customer’s business problems and driving their target outcomes. • You will regularly participate in activities such as customer QBRs, cadence calls, customer office hours, and advanced roadmap sessions. • You will seek to drive expansion within current product lines and promote the adoption of multi-product integrated solutions. • You will collaborate with teams such as Solutions Architecture, Customer Success, Professional Services, Product Management, and Engineering. • You will offer authoritative guidance on DevOps concepts, leveraging your strong skills in infrastructure architecture, cloud, IT operations, security, and development technologies and processes. • You will establish and maintain a deep understanding of the HashiCorp portfolio, the partner ecosystem, and the competitive landscape.

🎯 Requirements

• Experience: 4+ years in a Technical Pre-Sales or Sales Engineering role, or equivalent experience - practitioners are appreciated as well. • Technical Expertise: Proficiency in understanding concepts and technologies in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms. • Customer Engagement: Proven experience with implementing software products or solutions in large and dynamic enterprise companies. • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts to diverse audiences. • Problem-Solving Skills: Demonstrated ability to analyze complex technical problems and develop innovative solutions. • Collaboration: Experience working well in a highly dynamic team environment that focuses on providing above industry standard customer service. Proven ability to work cross-functionally with teams such as Product Management, Engineering, and Customer Success. • Travel: Ability to travel as needed, with domestic and occasional international travel required. • Fluent Japanese language skill is a must. • Business Proficiency level of English is preferred.