Technical Implementation Consultant II

5 days ago

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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HCM Unlocked

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HCM Unlocked is a global Human Capital Management (HCM) Managed Service Organization (MSO) that provides comprehensive support to clients in the areas of payroll processing, HR administration, benefit administration, recruiting, data analytics, and technology consulting. Their team of experienced professionals includes HR specialists, benefits experts, payroll processors, and data analysts, ensuring high-quality service and support. HCM Unlocked helps organizations focus on their core business by outsourcing administrative services, thereby reducing costs and risks associated with internal HR functions.

HCM Technology • Implementation • Optimization • Managed Payroll • HR Administration

201 - 500 employees

Founded 2018

👥 HR Tech

🤝 B2B

📋 Description

• HCM Unlocked’s difference is our people. • Our strong culture thrives on trusting and empowering our consultants to be autonomous and nimble with their clients. • Our goal is to enable clients to obtain the most from their Payroll/HR technology. • The Technical Consultant will be a “client-side” resource to help execute project tasks, testing and validation, and timely completion of project milestones for a successful go-live. • This position combines technical ability and HR, Benefits, and Payroll knowledge to implement clients onto their new HCM platform and/or optimize their existing platform using best practices and standardized processes. • The portfolio of work that this role will execute can span areas such as implementation of a client onto a new platform, optimization or transformation of a client environment, design and execution of technical solutions to resolve client issues, and any other assistance needed to enhance the support of HCM Unlocked clients. • This role requires knowledge of implementing Paylocity software. • Experience and knowledge related to troubleshooting inbound/outbound integration files, data transformation and mapping is extremely beneficial.

🎯 Requirements

• Expert knowledge on multiple modules within one or more one or more of the following: ADP WFN, Paylocity, Paycor, Paycom, Paychex, UKG, Kronos, Blue Marble, Rippling, Ceridian Dayforce, Workday etc. including Implementation of systems, Custom Reporting functionality, and payroll processing knowledge. • At least 3 years’ experience in a client-facing, implementation role • Prior experience owning and leading a project • Experienced in Time & Attendance system configuration, understanding of labor allocation requirements, integration with various time capture systems to payrolls. • High School Diploma required - Bachelor’s degree preferred, preferably in a computer-related field • Experience with integrations between third-party systems – such as API, EDI, or batch processing of flat files. • Ability to utilize QA processes that capture before and after outcomes and satisfy governance and audit requirements. • Ability to create specific test scripts based upon individual client needs that will ensure 100% validation of all client data and technical configurations during the course of a project. • Understanding of PII data and governance requirements and ability to maintain confidentiality related to sensitive company and employee information • Cultivate and grow understanding of the impact of HR-related situations such as new hires, life events, terminations and open enrollments to assist Benefits with ensuring adherence to all regulatory, carrier and client guidelines • Ability to partner with Benefits team to complete the plan build, testing and successful launch of open enrollment and ongoing maintenance of eligibility within a client’s HRIS/online enrollment platform. • Understand and execute the process for building, testing and deploying EDI file feeds between the client’s insurance carriers and HRIS system, to include: plan rule setup, extracting employee data, troubleshooting eligibility during the testing phase and regular upkeep of files once the feeds are active (troubleshooting discrepancies) • Excellent oral and written communication skills, including the ability to listen and effectively verbalize ideas • Ability to prioritize and work on multiple projects while completing deadlines in an organized manner; demonstrated organizational and time management skills • Strong communication, interpersonal and client relationship skills and ability to remain calm in stressful situations such as customer escalations • Familiarity, or ability to rapidly learn, teach, and instruct on various HRIS software platforms. • Proficiency in MS Office suite of products (MS Word, Excel and Power Point) is essential. • Excellent analytical problem-solving skills and strong attention to detail