Revenue Operations Lead

Yesterday

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Description

• Headway’s mission is to build a new mental health care system everyone can access. • 1 in 4 people in the US have a treatable mental health condition. • Headway is building a mental healthcare system that everyone can access. • We want your time here to be the most meaningful experience of your career. • As an early addition to Headway’s Revenue Operations Team, you’ll have the unique opportunity to build and shape an operational function that is responsible for unlocking Headway’s ability to drive provider activation, retention, and revenue. • Headway is seeking a strong operator to help grow and shape a truly mission-critical function responsible for scaling Headway’s growth processes.

Requirements

• You have 5+ years of experience in a role that requires analytical problem solving, operational rigor, and complex problem solving. Requires experience in strategic management consulting and/or experience in Business Operations or Strategy roles in high growth startups. Prior experience in Growth function is a nice to have. • You have experience designing and owning end-to-end critical business processes. • You have experience working cross-functionally with business unit leaders (e.g. sales, customer success, marketing) & other revenue operations leaders. • You are a self-starter, with the ability to distill complex problems into simple solutions. • You are highly data-driven and can drive complex analyses and translate them into key actionable insights, projects, and OKRs. • You are a systems thinker, inclined to solve problems with product and automation. Experience with Salesforce and sales/customer success tools (Outreach, Gainsight, LeanData, Chili Piper, etc) is a strong plus. • You thrive at operating in a hyper-growth startup, remaining flexible, and willing to adjust when needed.

Benefits

• Equity Compensation • Medical, Dental, and Vision coverage • HSA / FSA • 401K • Work-from-Home Stipend • Therapy Reimbursement • 16-week parental leave for eligible employees • Carrot Fertility annual reimbursement and membership • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st • Flexible PTO • Employee Assistance Program (EAP) • Training and professional development

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