Partner Success Manager

5 days ago

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Pearl

WebsiteLinkedInAll Job Openings

Machine Learning • Dental Software • Artificial intelligence • Dental radiology • Pathology detection

51 - 200 employees

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🔥 Funding within the last year

💰 Series B on 2024-07

Description

• The Partner Success Manager manages relationships with integration partners, ensuring post-sale support and long-term success. • Creates tailored training content, delivers education, and fosters collaboration to optimize integration outcomes. • Serves as the primary point of contact for post-sale success and support teams.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience). • 3+ years in customer success, partner success, or a related role, preferably in a SaaS or integration-focused organization. • Experience working with APIs and technical integrations is a plus. • Strong relationship management and communication skills. • Ability to create and deliver effective training materials and webinars. • Proficiency in collecting and synthesizing feedback for product improvement. • Problem-solving mindset with a focus on customer satisfaction.

Benefits

• Competitive Benefit and Compensation Offerings • Ongoing Training and Development Opportunities • Unaccrued, Flexible PTO • Remote Work