Marketing Account Manager - Client Success

November 27, 2024

🇺🇸 United States – Remote

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

💵 $60k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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HIP Creative

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Brand & Identity • Web Development • Inbound Marketing • Motion Graphics

2 - 10 employees

🤝 B2B

⚕️ Healthcare Insurance

Description

• Manage partner communications and training calls. • Review marketing reports and offer problem-solving solutions. • Handle a diverse range of partner queries and requests.

Requirements

• Must be highly motivated, self-driven, and high-energy, passionate about helping our partners and company grow. • Requires a high capacity for working with an average of 40 partners at a time. • Ability to switch between multiple communication platforms, including email, SMS, phone calls, and Slack. • High level of clear and direct communication with partners and internal teams. • Must have a humble attitude and ask questions when needed. • Ability to communicate to partners with a 5-star level of service and a 'my pleasure' mindset. • Strong understanding of social media marketing, paid search, SEO, and web. • Must be tech-savvy and can switch between multiple software tools at a time. • Strong time management skillset and the ability to identify daily priorities and pivot when needed. • Ability to manage and prioritize a high volume of tasks in project management software (ClickUp). • Ability to maintain a detailed and organized CRM (HighLevel). • Knowledge of the orthodontic and dental field or be willing to learn. • Ability to facilitate training calls with teams leading from a place of confidence and influence. • Must have reliable high-speed internet and a permanent distraction-free environment.

Benefits

• 401(k) matching • Dental Insurance • Health Insurance • Vision Insurance • Life Insurance • PTO eligibility after 90 days of hire (10 vacation days the first year of service, unlimited PTO starting year two, flexible partial days and sick/ personal days)