Senior Account Manager

February 21

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+12 more states

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $120k - $155k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Veriff

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Veriff is a company that specializes in identity verification services. They provide technology to help businesses verify the identities of their users online, ensuring compliance, security, and trust. Their services are essential for industries where secure and reliable user identification is needed, such as finance, banking, and online marketplaces. Veriff's innovative solutions help prevent fraud and enhance user experience through seamless identity verification processes.

Digital Identity • Identity Verification • Compliance • KYC • AML

501 - 1000 employees

Founded 2015

🔐 Security

📋 Compliance

💸 Finance

💰 $100M Series C on 2022-01

📋 Description

• Develop trust and relationships with our customers • Ensure growth and product utilization within our customer base • Acquire a thorough understanding of our customer needs and requirements • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives • Serve as the link of communication between customers and internal teams • Ensure the timely and successful delivery of Veriff services according to customer needs and objectives • Resolve any issues and problems faced by customers and deal with complaints to maintain trust • Clearly communicate the progress of initiatives to internal and external stakeholders • Assist with challenging customer requests or issue escalations as needed

🎯 Requirements

• 8+ years experience as an Account Manager within the SaaS industry focused on enterprise, strategic accounts • Previous experience adopting analytical tools and ability to drive performance assessments that are data driven • Have a proven track record of meeting or exceeding quotas and receiving positive customer feedback • Proven success of partnering with clients and stakeholders to drive product utilization and net dollar retention • Previous experience partnering with Account Executives, Solutions Engineers, Customer Support, and Product Teams to drive adoption and ensure a closed feedback loop between Veriff Product team and our customers • Previous experience working in the EMEA region and a good understanding of the regulatory requirements within markets/territories • Fluency in English (written and spoken), communication skills in FR, DE or ESP would be advantageous. • Previous CSM/AM experience within the IDV/IDVaaS industry

🏖️ Benefits

• Flexibility to work from home • 7 extra recharge days per year on top of your annual vacation days • Stock options that ensure you share in our success • Private health insurance coverage to ensure you’re feeling great physically and mentally • Learning and Development and Health & Sports budgets that you are free to tailor to your own needs