Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
Capture • Content Management • Business Process Automation • Case Management • Customer Communications Management
5 days ago
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
Capture • Content Management • Business Process Automation • Case Management • Customer Communications Management
• Develop a comprehensive sales plan to meet or exceed quota, including the identification and prioritization of opportunities for assigned moderate risk, moderate impact existing or potential customers or partners • Develop and communicate accurate sales forecasting on a real-time basis • Proactively initiate contact with potential customers, customers and partners on a regular basis to develop, maintain and expand business relationships. • Collaborate with all available company resources to develop and maintain pipeline • Take proactive measures to streamline and constantly improve account management and the sales process • Partner with sales solution engineers in the development of software demonstrations for customers or potential customers; actively contribute and participate in software demonstration • Record all customer account information in the CRM, including opportunities, commitments, meaningful conversations, customer visits or sales calls • Understanding of best practices and market trends, as well as customer and potential customers business and technical needs. • Pursue opportunities for company expansion and integration • Engage company specialist and support resources as needed to advance opportunities • Assist with determining the viability of Request for Proposal (RFP) requests and directly influence the appropriate development of the response • Attend and actively contribute to trade shows; ensure customers or potential customers are participating in company marketing efforts to the best of their ability • Develop the closing plan for accounts; engage internal leadership as necessary to help lead negotiation and contracting process to ensure deal is closed on time, as forecasted • Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy
• Associate's Degree or equivalent experience • Experience as an Account Manager • Demonstrated knowledge of sales in relevant technology solution or assigned industry • Proficient in opportunity management and account planning tools • Microsoft Windows and Office proficient • Strong ability to establish rapport and gain the trust of others • Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact • Highly organized and experienced at successfully multi-tasking • Self-motivated with the ability to manage work independently to completion • Strong collaboration skills, applied successfully within team as well as with other areas • Good negotiating and influencing skills
• 401(k) Retirement Savings. • Flexible Schedule. • Paid Time Off. • Medical, Dental, Vision. • Volunteer Paid Time Off. • Wellness Reimbursement. • Paid Parental Leave. • Sabbatical Program.
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