Senior Technical Services Consultant

2 days ago

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iBASEt

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iBASEt is a company that provides advanced manufacturing software solutions targeting complex discrete manufacturing industries. Their product suite includes Manufacturing Execution Systems (MES), Supplier Quality Management (SQM), Enterprise Quality Management Systems (EQMS), and Maintenance, Repair, and Overhaul (MRO) solutions. iBASEt specializes in aiding industries such as aerospace, defense, electronics, and other high-complexity manufacturing sectors to streamline operations, achieve high-quality production, and improve efficiency with cloud-based and AI-driven technologies. Their purpose-built software solutions facilitate digital transformation through industry 4. 0, ensuring consistent, high-quality output across manufacturers' floors globally.

Manufacturing Execution System • Quality Management System • MRO Software • Aerospace • Defense

201 - 500 employees

🚀 Aerospace

🏢 Enterprise

☁️ SaaS

📋 Description

• We are seeking a Senior Technical Services Consultant with a strong background in software development (5-8 years) and a minimum of 3 years in Solumina implementation. • This candidate will provide expert technical guidance, implementation leadership, and troubleshooting support for Solumina MES deployments, ensuring seamless integration and optimal business outcomes for clients. • The ideal candidate possesses deep technical expertise, strong problem-solving abilities, and leadership skills. • This individual will be responsible for driving technical strategy and ensuring high-quality service delivery. • Lead Solumina software implementation efforts, including configuration, extension, and integration with other enterprise systems (ERP, PLM, etc.). • Design and develop scalable, high-performance solutions that align with client business objectives and industry standards. • Oversee system integration between Solumina MES, ERP, PLM, and other enterprise systems. • Provide technical leadership and guidance to other developers, ensure system scalability, security, and performance. • Provide expert-level troubleshooting and issue resolution, ensuring minimal downtime and maximum performance. • Function as a senior-level technical advisor, guiding clients on best practices and system enhancements, and optimization strategies. • Educate and conduct workshops for clients and their IT teams to ensure they are proficient in using and integrating with Solumina and can leverage its capabilities. • Collaborate with internal teams (Sales, Product Development, and Customer Care) to improve overall product functionality and customer experience. • Build strong relationships with clients by providing ongoing support and proactive recommendations. • Work closely with project managers to scope, plan, and deliver high-quality solutions on schedule. • Ensure alignment between business goals and technical solutions throughout the project lifecycle. • Define and document technical best practices, contributing to internal knowledge base development. • Provide feedback to product teams on feature enhancements, usability, and customer needs.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent work experience). • Proven experience (5-8 years) in software development with strong programming expertise in Java, JavaScript, Spring. • Minimum 3 years of hands-on experience implementing Solumina. • Software Development & Programming: Java, JavaScript, Spring, Hibernate, REST APIs, microservices architecture • Databases: Oracle, SQL Server, SQL query optimization • Web Technologies & Data Formats: XML, XSLT, JSON • Enterprise & Middleware Technologies: JEE, JMS, Tomcat, ActiveMQ • Cloud & Containerization: Kubernetes, AWS, Azure (preferred) • Version Control: Git, CI/CD pipeline • Frontend Development (Basic Knowledge): React.js, Redux, Node.js, Web UI • Software Development Concepts: Agile methodology • Integration & Security: cybersecurity, data governance, API security • Problem Solving: Strong analytical skills and ability to troubleshoot complex technical issues. • Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences. • Project Management: Ability to manage multiple projects, priorities, and client relationships effectively. • Interpersonal Skills: Ability to build strong relationships with clients and work collaboratively with cross-functional teams. • Leadership: Demonstrate ability to lead projects and guide clients through complex implementations. • Adaptability: Highly adaptable, with a passion for continuous learning and innovation. • Deep understanding of manufacturing process, A&D industry, and MES system. • Hands-on experience integrating MES with ERP and other enterprise systems. • Knowledge of IT infrastructure, cybersecurity, and cloud computing. • Certification in AWS and Azure are a plus. • US citizen preferred; applicants must be a U.S. person (lawful permanent resident/Green Card holder) to be eligible. • Able to travel 30-40% of the time for client engagement.

🏖️ Benefits

• Competitive salary • Yearly Performance Bonuses • Referral Bonuses • Comprehensive Medical/Dental/Vision Plans • Company Paid LTD/STD • Company Paid Life Insurance • HSA/FSA • Unlimited Vacation • 40 hours of sick time per year • Paid Holidays (10 per year) • WFH Equipment Stipend • Internet/WIFI stipend • 401K - company match • Educational Assistance Program • Remote Work • Flexible hours • Wellness program