Implementation Manager
4 days ago
Description
• Collaborate with Director of Implementation for client onboarding. • Implement cloud-based banking software and ensure task completion. • Guide clients through setup, training, and ongoing support. • Provide training, consulting, and support services as needed.
Requirements
• 3+ years of SBA experience in sales, underwriting, closing, or servicing. • Familiarity with financial/banking industry practices. • Understanding of banking processes and software development lifecycle. • Experience collaborating with diverse teams across locations. • Proficiency in MS-Office 365, MS-Visio, SharePoint, and related software. • Strong problem-solving and analytical skills. • Excellent organizational and communication skills. • Ability to build rapport via phone, email, and video conferencing. • Capacity to manage multiple tasks in a fast-paced environment. • Exposure to JIRA/Salesforce is advantageous.
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