IGT
IGT is a global leader in gaming solutions, specializing in a wide range of products and services within the gaming industry. The company offers innovative lottery and casino games, as well as integrated digital solutions that converge retail and online gaming experiences. With a strong commitment to sustainability and responsible gaming, IGT operates as the largest lottery provider worldwide, continuously enhancing engagement through advanced technology and analytics.
Gaming across all channels and regulated segments • Online, social, & mobile gaming content • Casino Game Development • Lottery • Sports Betting
Account Manager - III
March 27
🏈 Alabama – Remote
🌵 Arizona – Remote
+41 more states
💵 $38.3k - $156.7k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💰 Account Manager
IGT
IGT is a global leader in gaming solutions, specializing in a wide range of products and services within the gaming industry. The company offers innovative lottery and casino games, as well as integrated digital solutions that converge retail and online gaming experiences. With a strong commitment to sustainability and responsible gaming, IGT operates as the largest lottery provider worldwide, continuously enhancing engagement through advanced technology and analytics.
Gaming across all channels and regulated segments • Online, social, & mobile gaming content • Casino Game Development • Lottery • Sports Betting
📋 Description
• Develop customer relationships across all levels, ensuring the customer is highly satisfied with the company’s product and services. • Maximize revenue generation opportunities within the nominated client base, in particular the launch, promotion and cross selling of PlayDigital IGT’s games, products and services. • Track the financial performance of the customer account and monitor performance in order to deliver revenues in line with the company budget. • Work closely with technical production and project managers to successfully deliver client projects which include new games, software upgrades, and back office configurations. • Work with the customer to launch PlayDigital IGT products on a timely basis, ensuring that both new and existing products are promoted with maximum exposure onsite, regular CRM and external marketing campaigns to optimize revenue performance. • Develop additional sales opportunities, assess financial performance, and liaise with legal and compliance teams on the contracts. • Maintain up to date knowledge of industry trends and best practices to be well positioned to best advise the customer. • Maintain a comprehensive knowledge of the company’s products and services. • Act as an escalation point for customer issues, working to ensure that all issues get resolved satisfactorily and promptly. • Assisting in prospecting and acquiring new potential customers, attending prospect meetings where required. • Responsible for collection of customer feedback, verification and ranking of customer requirements for new product features and functions. • Monitors client post-production issues, bug fixes and sets priorities for Services and Network Operations with the relevant internal departments.
🎯 Requirements
• Minimum 2 to 5 years’ gaming experience, ideally gained in account management roles • Proficient in MS Office (Word, Excel and PowerPoint) – in particular the use of Excel and PowerPoint • Excellent team player – ability to integrate to the team quickly, bringing a positive attitude and way of work • Well organized and structured person, keen to progress their career in gaming • A record of developing strong working relationships with executives, peers, and associates • Ad-hoc travel is required
🏖️ Benefits
• 401(k) Savings Plan with Company contributions • Health, dental, and vision insurance • Life, accident, and disability insurance • Tuition reimbursement • Paid time off • Wellness programs • Identity theft insurance
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