CRM Specialist

March 26

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Impiricus

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Impiricus is a next-generation, proprietary HCP engagement platform designed to facilitate communication between healthcare providers (HCPs) and the pharmaceutical industry. Founded by physicians, it addresses diminishing access to HCPs by providing relevant industry news and resources directly at their fingertips. With a robust API-centric framework, the platform enables partners to track engagement, analyze data, and deliver high-value content efficiently.

biotech • medicine • healthtech • research • hcp

11 - 50 employees

Founded 2020

⚕️ Healthcare Insurance

💳 Fintech

🤖 Artificial Intelligence

💰 $3M Seed Round on 2022-04

📋 Description

• Impiricus is seeking a CRM Specialist to manage and optimize our platform, ensuring smooth sales pipeline operations and maximizing efficiency. • Oversee the administration, configuration, and optimization of CRM. • Manage and maintain the sales pipeline, ensuring accurate data entry and seamless workflow automation. • Lead standups to review the sales pipeline. • Develop and implement lead nurturing and sales automation strategies. • Work closely with sales and marketing teams to align processes with business objectives. • Create, customize, and maintain dashboards and reports to track key sales metrics. • Provide training and support for sales and marketing team members. • Ensure data integrity by regularly auditing and cleansing CRM records. • Integrate with other tools and platforms as needed. • Monitor and troubleshoot CRM-related issues, working with CRM support as necessary. • Stay updated on CRM updates, best practices, and emerging trends.

🎯 Requirements

• 2+ years of experience managing a CRM, ideally Hubspot. • Experience with Lead Automation and pipeline funnel conversion. • Experience in CRM data management, reporting, and analytics. • Ability to troubleshoot and resolve CRM-related technical issues. • Strong communication skills and ability to collaborate with cross-functional teams. • Detail-oriented with excellent problem-solving skills. • HubSpot certifications (e.g., HubSpot CRM Certification) are a plus.

🏖️ Benefits

• Full support and career-development opportunities to expand your skills, enhance your expertise, and maximize your potential along your career journey. • A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act. • Generous Total Rewards Plan including comprehensive healthcare (health, dental, vision), life insurance, unlimited PTO, and 401K matching.