Solutions Engineer

March 5

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Infinx

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Infinx is a company that specializes in optimizing the healthcare revenue cycle through advanced technology solutions. It offers a comprehensive platform that automates and enhances processes such as prior authorizations, eligibility verifications, medical coding, billing, and revenue acceleration. By leveraging artificial intelligence, automation, and integrations within healthcare systems, Infinx helps healthcare providers streamline patient access and maximize reimbursements. The company works closely with healthcare providers, including hospitals, physician groups, and specialty centers, to address their revenue cycle challenges effectively. Infinx's solutions aim to reduce denials, improve claim accuracy, and enhance patient satisfaction, thereby allowing providers to focus more on delivering high-quality care.

Healthcare Billing • Revenue Cycle Management • Medical Coding • Pharmacy Billing Solutions • Healthcare BI & Analytics

1001 - 5000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

💰 Venture Round on 2021-11

📋 Description

• Infinx is seeking a Solution Engineer to serve as an internal technical expert, leveraging deep knowledge of our RCM technology solutions, healthcare industry workflows, and customer challenges. • This role will focus on delivering live and recorded product demonstrations, answering in-depth technical questions, and conducting customer training sessions to support both new business and customer expansion initiatives. • Emphasis on direct customer engagement and hands-on technical enablement, ensuring prospective and current customers fully understand and maximize the value of Infinx solutions. • Occasional travel (10-20%) for onsite customer trainings and live demonstrations as needed.

🎯 Requirements

• 3+ years of experience in healthcare RCM, patient access, or related technology solutions. • 5+ years of sales engineering or solution consulting experience in a SaaS organization • Bachelor's degree in CS, Business or a related field • Strong understanding of prior authorization, eligibility & benefits verification, claims management, and denials prevention. • Excellent written and verbal communication skills • Highly motivated, driven and self-starting individual • Ability to work in a fast paced, team environment • Clear examples of partnering with AEs to run technical deal cycles with Enterprise customers • A consultative approach with solving your customer’s business challenges and having a track record of successfully overcoming technical and security objections • Experience delivering customer training, product demos, or technical presentations in a SaaS or tech-enabled services environment. • Ability to explain complex technical concepts in a clear, customer-friendly manner. • Hands-on experience with demo environment management and technical troubleshooting. • Strong active listening and problem-solving skills to collect customer feedback and provide actionable insights. • Familiarity with EHR infrastructure, APIs, healthcare integrations (HL7, FHIR), and AI-driven automation is a plus. • Experience in acute care a plus.

🏖️ Benefits

• Flexible work hours when possible • Genuine sense of belonging to a dynamic and growing organization