Insight Therapy Solutions
Insight Therapy Solutions is a mental health service provider that emphasizes connection and personalized care. They specialize in teletherapy, offering accessible therapy options tailored to individual needs, budgets, and comfort levels. The company believes in meeting clients where they are emotionally and physically, providing a safe and private environment for therapy sessions regardless of location. This allows clients to engage in effective therapy without the constraints of traditional settings.
Front Desk Sales and Customer Success Manager
January 29
Insight Therapy Solutions
Insight Therapy Solutions is a mental health service provider that emphasizes connection and personalized care. They specialize in teletherapy, offering accessible therapy options tailored to individual needs, budgets, and comfort levels. The company believes in meeting clients where they are emotionally and physically, providing a safe and private environment for therapy sessions regardless of location. This allows clients to engage in effective therapy without the constraints of traditional settings.
📋 Description
• This is a remote position. • The Front Desk Sales and Customer Success Manager will lead and oversee the front desk team, ensuring exceptional client experiences and achieving sales and retention targets. • This role is ideal for a motivated leader with a strong background in sales management, customer success, and team development. • Lead, train, and coach the front desk team to meet and exceed KPIs in client acquisition and retention. • Oversee matchmaking sessions, outbound calling efforts, and client scheduling to maximize revenue and satisfaction. • Monitor and improve team performance through data-driven strategies. • Ensure seamless scheduling, rescheduling, and customer success processes. • Collaborate with leadership to align sales and customer success operations with company growth objectives.
🎯 Requirements
• 3+ years of experience in sales management, customer success, or related fields. • Healthcare background is a plus. • Proven track record of driving results in sales and team performance. • Exceptional leadership, communication, and organizational skills. • Strong analytical skills with the ability to leverage data to improve processes.
🏖️ Benefits
• Competitive salary with performance-based bonuses. • Health, dental, and vision insurance. • Opportunities for professional development and career growth.
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