Clinical Success Manager

March 21

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

+5 more states

🏄 California – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $125k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Inspiren

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Inspiren is a comprehensive solution for managing and optimizing operations in senior living communities. The platform enhances resident care by providing decision-grade data analysis for care planning, staffing optimization, and resident safety. Inspiren uses advanced technology, such as AUGi, to enable proactive care, improve workflow efficiency, and align care plans with resident needs. The technology's capabilities include real-time alerts for incidents and early risk flagging, tracking resident interactions, and monitoring staff effectiveness, thus ensuring high-quality resident care and operational efficiency.

2 - 10 employees

⚕️ Healthcare Insurance

☁️ SaaS

🧘 Wellness

💰 $2.7M Venture Round on 2022-10

📋 Description

• Inspiren was created to help operators forge thriving senior living communities. • We use a simple, streamlined platform that protects resident privacy, to optimize community operations at every step. • Our technology puts residents first, capturing insights on everything from revenue leakage to staff utilization. • The ideal candidate will have a strong background in customer success, nursing, or a related healthcare field, with at least 5 years of relevant work experience. • You will play a critical role in supporting healthcare organizations in adopting and maximizing the ROI for AUGi.

🎯 Requirements

• Bachelor's degree in Nursing, Healthcare Management, or a related field (preferred). • Minimum of 5 years of work experience, with a combination of customer success management, nursing quality, nursing education or healthcare experience. • Strong understanding of patient monitoring solutions and their implementation in healthcare organizations. • Excellent communication and interpersonal skills, with the ability to build rapport and establish strong relationships with healthcare professionals at all levels. • Proven track record of successfully driving adoption, engagement, and ROI for customers. • Ability to analyze data and metrics to derive actionable insights and recommendations. • Exceptional problem-solving skills, with the ability to identify and address customer challenges effectively. • Self-motivated and able to work independently, while also collaborating effectively with cross-functional teams. • Strong organizational and time management skills, with the ability to prioritize and manage multiple customer engagements simultaneously.

🏖️ Benefits

• equity • benefits (including medical, dental, and vision) • Flexible PTO