Academic Partner Success Manager

October 30

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InStride

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Description

• InStride is seeking a client Success Manager for Academic Partnerships team • Responsible for maintaining academic partner account management strategy • Overseeing partner touchpoints with InStride • Delivering on annual targets and retention objectives • Qualifying expansion opportunities for academic partner institutions

Requirements

• Bring 4+ years of experience in ed tech customer success, enrollment management, sales, or consulting • Identify opportunities to enhance workflows and processes • Embrace a mindset of continuous improvement • Apply knowledge of the higher education landscape (financial aid, enrollment, student success) • Present data and complex information effectively • Manage multiple priorities while maintaining a focus on accuracy • Tackle challenges with a proactive and adaptable approach • Establish and nurture strong partnerships with universities, corporate clients, and internal teams • Open to traveling up to 30% • Motivated by a mission to create social impact through education

Benefits

• 401(k) plan with company match • Flexible vacation policy • Paid family leave • Best-in-class health care benefits • And more!