Financial Support Specialist

2 days ago

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Interiors International

WebsiteLinkedInAll Job Openings

Architecture • Interior design • Project management • General contractor

11 - 50 employees

Founded 1983

Description

• Serve as the financial expert for the support team and customer escalations. • Provide excellent customer service over video and live calls. • Diagnose and resolve financial issues such as stuck batches, incorrect general ledger accounts. • Offer guidance on accounting best practices. • Become an expert in our solution, specifically in its financial components. • Understand and apply accounting principles such as journal entries, debits, and credits. • Perform financial reporting and analysis for association customers. • Advise the product team on enhancements based on user feedback. • Train and coach Tier 1 and Tier 2 support teams for complex issues. • Collaborate with accounting practice manager and consulting teams.

Requirements

• Bachelor’s degree in accounting, finance, or related field (preferred). • Strong communication, problem-solving, and analytical skills. • Basic knowledge of accounting principles. • Experience with financial reporting and general ledger systems. • Familiarity with Microsoft Dynamics Suite or other ERP/SaaS applications (preferred). • Experience in customer service or technical support in a financial setting. • Proficiency in Microsoft Office Suite. • Ability to work collaboratively in a team-oriented culture. • Strong organizational skills and ability to manage multiple tasks.

Benefits

• Eligible for a $1,000 employee referral • Actual salaries may vary based on factors including location, experience, and performance. • Discretionary bonuses and long term incentives may be included in compensation package. • 6 weeks paid parental leave and more included in total compensation.