Interiors International
Interiors International is a multi-purpose design and construction firm operating in the Ukrainian market, with its main office in Kyiv.
Architecture • Interior design • Project management • General contractor
11 - 50 employees
Founded 1983
Technical Support Engineer
4 days ago
Interiors International
Interiors International is a multi-purpose design and construction firm operating in the Ukrainian market, with its main office in Kyiv.
Architecture • Interior design • Project management • General contractor
11 - 50 employees
Founded 1983
📋 Description
• Investigate and resolve issues involving declarative automation (Flows, Process Builder), Apex classes, Lightning Components, and custom trigger frameworks. • Serve as a customer-facing technical expert—responding to cases, conducting troubleshooting calls, and ensuring timely resolution. • Partner with Product and Engineering on escalations, cross-functional collaboration calls, and root cause analysis. • Contribute to internal documentation and support articles for recurring issues and best practices. • Use tools like Data Loader and Workbench for data updates, imports, and debugging. • Gain exposure to APIs, managed packages, and potential integrations with platforms like Stripe.
🎯 Requirements
• 1–2 years of Salesforce experience in support, development, or admin roles • 1 year of experience in Tier 2 support role • Hands-on with declarative tools (Flows, Workflow Rules, Process Builder) • Working knowledge of Apex, Triggers, and Lightning Components • Strong analytical skills and attention to detail • Experience with GitHub/code review, data tools (Workbench, Data Loader) • Platform Developer I certification (or willing to obtain within 90 days) • Salesforce Administrator certification • Strong communication skills and customer-centric mindset
🏖️ Benefits
• $1,000 employee referral bonus • Discretionary bonuses • Long term incentives • Flexible paid vacation/personal time policy • 6 weeks paid parental leave
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